Attractive Useful Dashboard
- Real-Time Data Visualization – Display live data on network performance, customer usage, financial metrics, and support tickets using charts, graphs, and tables.
- Customizable Widgets – Allow users to personalize the dashboard with widgets that provide quick access to key performance indicators (KPIs) and reports.
- Interactive User Interface – Provide easy navigation and quick actions, such as filtering data, generating reports, or accessing detailed information with a few clicks.
- Alerts & Notifications – Highlight critical events like service outages, billing issues, or system errors with real-time notifications to keep the user informed.
Business Configuration / Setup
- Service Plan Configuration – Define and configure various internet packages, pricing, and features based on market demand and business goals.
- Payment Gateway Integration – Set up and integrate multiple payment gateways for seamless billing, including options for recurring payments.
- Network & Infrastructure Setup – Configure network devices, routing, and POP locations to ensure reliable and efficient service delivery.
- Customer Management System – Set up systems to manage customer profiles, service requests, account settings, and communication channels.
BRANCH MANAGEMENT
- Branch Performance Monitoring – Track the performance and revenue of each branch to ensure they meet operational goals and customer satisfaction targets.
- Inventory & Asset Distribution – Manage the distribution of equipment and inventory across branches, ensuring each location is properly stocked.
- Branch-Specific Billing & Reporting – Generate customized billing, revenue reports, and financial statements for each branch.
- Staffing & Resource Allocation – Handle employee assignments, schedules, and resource management to ensure smooth operations at each branch.
MARKETING MANAGEMENT
- Customer Segmentation & Targeting – Analyze customer data to create personalized marketing campaigns for specific demographics and needs.
- Campaign Management & Automation – Plan, execute, and automate marketing campaigns across various channels like email, social media, and ads.
- Branding & Positioning – Develop and maintain a consistent brand image, messaging, and positioning to differentiate the ISP in the market.
- Performance Tracking & Analytics – Measure the effectiveness of marketing strategies using metrics like conversion rates, ROI, and customer engagement.
Client Management
The POP Management feature is designed to simplify the complex task of managing multiple franchise locations for ISPs. It empowers you to maintain consistency, enhance efficiency, and drive growth across your expanding network while providing valuable tools to ensure the success of each POP.
Key Highlights
- Centralized Control – Manage all franchise locations from one dashboard.
- Share Package – Can share packages with particular prices to particular franchises.
- Automated Billing – Ensure accurate, automated billing across franchises.
- Multiple Revenue Model – Can be Reseller, Non-Reseller or Partner.
Billing Management
All Accounts, Left Accounts, Monthly Sales, ServerWise Sales, Recharge History, Personel Accounts, Online Payments History.
These modules are designed for your company’s billing department. Here you can see if you want to see all your users together. Again based on the status of the customer the user will see such as active, left etc. Here you can see your monthly reseller based and server based sales. You can enjoy many more features including recharge history, realtime online payments report if you take our software.
REAL TIME USAGE MANAGEMENT
Interfaces Realtime Traffic Monitor, PPPoE Users Realtime Traffic Monitor.
Using this feature you can easily see how much data is being passed through any port of your Mikrotik. Using this traffic monitor you can also see your PPPoE user based realtime traffic.
POP MANAGEMENT
The POP Management feature is designed to simplify the complex task of managing multiple franchise locations for ISPs. It empowers you to maintain consistency, enhance efficiency, and drive growth across your expanding network while providing valuable tools to ensure the success of each POP.
Key Highlights
- Centralized Control – Manage all franchise locations from one dashboard.
- Share Package – Can share packages with particular prices to particular franchises.
- Automated Billing – Ensure accurate, automated billing across franchises.
- Multiple Revenue Model – Can be Reseller, Non-Reseller or Partner.
UPSTREAM MANAGEMENT
- Bandwidth & Capacity Monitoring – Track the bandwidth usage and capacity of upstream providers to ensure optimal performance.
- Service Level Agreements (SLA) Management – Monitor and enforce SLAs with upstream providers to ensure uptime and quality.
- Redundancy & Failover Systems – Implement backup systems and failover mechanisms to ensure continuous service during upstream outages.
- Cost & Usage Analysis – Analyze the costs of upstream services based on usage patterns and negotiate better terms or pricing.
FINANCE MANAGEMENT
- Revenue & Expense Tracking – Monitor income from subscriptions, payments, and operational expenses.
- Automated Billing & Invoicing – Generate, send, and track invoices for customers and suppliers.
- Financial Reporting & Analytics – Generate profit/loss statements, cash flow reports, and financial forecasts.
- Tax & Compliance Management – Ensure proper tax calculations, deductions, and adherence to financial regulations.
Reseller-Management
- Reseller Account & Commission Tracking – Manage reseller accounts, track sales, and calculate commissions automatically.
- Customizable Pricing & Packages – Allow resellers to create and offer custom internet plans under predefined ISP guidelines.
- Automated Billing & Payment Settlements – Generate invoices, track payments, and handle revenue sharing efficiently.
- Performance Analytics & Reports – Monitor reseller performance, customer acquisitions, and revenue trends with detailed insights.
Human Resource Management
- Employee Records & Payroll Management – Maintain detailed employee profiles, track attendance, and automate salary processing.
- Role-Based Access & Task Assignment – Assign roles, responsibilities, and permissions based on job functions.
- Performance Monitoring & Training – Track employee performance, conduct evaluations, and manage training programs.
- Leave & Shift Management – Handle employee leaves, work schedules, and shift allocations efficiently.
Inventory Management
- Real-Time Stock Tracking – Monitor network equipment, routers, modems, and other assets to prevent shortages.
- Automated Alerts & Reordering – Receive notifications for low-stock items and automate restocking processes.
- Asset Allocation & Usage Tracking – Assign inventory to specific locations, customers, or technicians and track usage.
- Detailed Reporting & Audits – Generate reports on inventory movement, depreciation, and stock valuation for better decision-making.
Supplier Management
- Supplier Database & Contracts – Maintain records of suppliers, agreements, and service-level commitments.
- Inventory & Equipment Tracking – Manage procurement, stock levels, and distribution of network hardware.
- Performance Monitoring – Evaluate supplier reliability, service quality, and compliance with contracts.
- Automated Payments & Billing – Streamline supplier payments with scheduled transactions and invoice management.
Income Management
- Automated Billing & Invoicing – Generate and send invoices based on subscription plans, usage, and due dates.
- Multiple Payment Methods – Support various payment options like credit cards, bank transfers, and digital wallets.
- Subscription & Renewal Tracking – Monitor active plans, renewals, and expirations to prevent service interruptions.
- Revenue Analytics & Reporting – Track income sources, generate financial reports, and analyze revenue trends.
Expense Management
- Automated Expense Tracking – Monitor and categorize expenses such as infrastructure, maintenance, and salaries.
- Billing & Vendor Payments – Manage payments to vendors, suppliers, and service providers efficiently.
- Budgeting & Cost Analysis – Set budgets, track spending, and analyze cost trends for financial planning.
- Multi-Currency & Tax Support – Handle expenses in multiple currencies with tax compliance management.
Support & Ticketing
Multiple ways to help customers reach your team
- Capture tickets from multiple sources including Mobile App and API integration for IVR.
- Complete traceability of tickets with activity history to focus on pending and upcoming tasks
- SLA definition based on ticket priority and escalation to avoid violations
- Instant Mobile App notifications, Email and SMS updates on tickets
- Assign tickets to nearest support executivebased on location coordinates
MikroTik Server
Add Mikrotik, Mikrotik Status (Online/Offline), Mikrotik Reboot, Sync Accounts To Mikrotik.
Using these feature you can add multiple Mikrotik servers. You can see all your Mikrotik servers online or offline at a glance. You can also reboot your Mikrotik from here. Also, if for some reason your Mikrotik configuration is reset, then there is an option to easily sync with the panel accounts to your Mikrotik.
PACKAGE & PAYMENT MODE
The POP Management feature is designed to simplify the complex task of managing multiple franchise locations for ISPs. It empowers you to maintain consistency, enhance efficiency, and drive growth across your expanding network while providing valuable tools to ensure the success of each POP.
Key Highlights
- Regular Plans – Standard expiration-based plans with customizable FUP policies/rules.
- Top-Up Plans – Ideal for adding data top-ups when subscriber data limits are exceeded.
- Booster Plans – Offer temporary bandwidth boosters with separate billing for subscriber flexibility.
NETWORK DIAGRAM MAP
Subscriber Location – Visualize the exact locations of all subscribers on Google Maps using latitude and longitude coordinates, providing a comprehensive overview of your network.
Locate Subscriber – Can Locate any subscriber by the phone or any device or custom area search or point directly on the area in google map.
Performance Insight – Easily identify areas with network issues, whether they are experiencing downtime or bandwidth bottlenecks, enabling rapid response and optimization.
Zone and Node Management – Organize your network effectively by managing areas, zones, and nodes directly on the map, streamlining network administration and maintenance.
Report
ISP Billing Pro helps you streamline your sales process by capturing leads from your marketing campaigns and incoming calls and then assigning them to your franchisees or your technical team for feasibility analysis.The Lead Management manages a new lead from the point of first contact to service activation. At each step the person responsible claims the lead and then completes the step to take the lead forward.
Sms and Mail Notification
Multiple ways to help customers reach your team.
“Business is all about the right communication with the customer making it effective is the key.”
Every business grows over time due to its rapport with its customers. It is important for every business to be able to reach its potential customers effectively and in time. But with the technological advancements as seen today, you get to see multiple communication channels such as
- Push Notification
- SMS
User Role Management
Add User (Admin, Manager, Reseller), Recharge User, Edit Permissions. This will allow you to add different employees working in your company. For example, you can add managers and resellers of your company using this module. There is also permission for admin to edit each user’s module separately.
CLIENT PORTAL AND MOBILE APPS
ISP Billing Pro helps you streamline your sales process by capturing leads from your marketing campaigns and incoming calls and then assigning them to your franchisees or your technical team for feasibility analysis.The Lead Management manages a new lead from the point of first contact to service activation. At each step the person responsible claims the lead and then completes the step to take the lead forward.
POP MANAGER PORTAL AND MOBILE APPS
ISP Billing Pro provides your customers with an intuitive and responsive self-service customer portal for managing customer interactions. The look and feel of the portal can be customized through a simple HTML editor. The fields and options displayed on the customer portal can be altered according to your choice. The customer portal can be accessed through Mobile app on Android and IOS devices. Subscribers can view and pay bills, access information on usage and change plans directly from the portal.
INTEGRATION
Improved efficiency: ISP integration can help operations run more smoothly.
Enhanced customer experience: ISP integration can help improve the customer experience by providing personalized services.
Increased automation: ISP integration can help automate tasks, such as user management and network device configuration.
